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Tuesday, June 26, 2012

The ultimate customer experience [infographic]

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The ultimate customer experience
Source: Econsultancy
Posted by Unknown at 7:04 AM No comments:
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Labels: business, CEM, customer experience, customer experience management, Customer Service, CXP, Innovation, leanstartup, Product Management, TCE, total customer experience

Tuesday, June 19, 2012

What Do Customers Hate Most About Bad Customer Service [Infographics]

Customer LoyaltyImage originally posted on Zengage, The Zendesk Blog
Posted by Unknown at 7:03 AM No comments:
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Labels: business, CEM, customer experience, customer experience management, Customer Service, CXP, Innovation, leanstartup, Product Management, TCE, total customer experience

Tuesday, June 12, 2012

The Incredible Influence of the Social Customer [INFOGRAPHIC]

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The State of Customer Service in a Consumer Driven Market
Posted by Unknown at 7:01 AM No comments:
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Labels: business, CEM, customer experience, customer experience management, Customer Service, CXP, Innovation, leanstartup, Product Management, TCE, total customer experience

Tuesday, June 5, 2012

Call Centers Are Here to Stay [Infographics]

Image originally posted on Zengage, The Zendesk Blog
Posted by Unknown at 6:56 AM No comments:
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Labels: business, CEM, customer experience, customer experience management, Customer Service, CXP, Innovation, leanstartup, Product Management, TCE, total customer experience
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Blog Archive

  • ▼  2012 (17)
    • ►  August (1)
    • ►  July (8)
    • ▼  June (4)
      • The ultimate customer experience [infographic]
      • What Do Customers Hate Most About Bad Customer Ser...
      • The Incredible Influence of the Social Customer [I...
      • Call Centers Are Here to Stay [Infographics]
    • ►  May (2)
    • ►  April (2)

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